“Mitt Västerås” – The app that simplifies everyday life for the citizens of Västerås
The City of Västerås has taken a major digital step forward with the citizen app “Mitt Västerås” (My Västerås) – an innovative platform that makes it easier than ever to access city services, news, and events. With a modern and user-friendly design, the app gives citizens direct access to essential information – anytime, anywhere.
The challenge: Easier access to city services
Citizens were asking for a smooth, personalised channel to stay up to date on everything from cultural events to important community news. At the same time, the city needed a more effective communication solution to quickly reach residents in case of service disruptions or emergencies.
“Through the citizen app ‘Mitt Västerås’ we can communicate more directly with our citizens and reduce the distance between them and the city. Innocode understands our needs – and consistently delivers beyond expectations.”
The solution: A smart and flexible citizen app
“Mitt Västerås” offers a wide range of features designed to make daily life easier:
✅ Push notifications – Get important messages straight to your phone, tailored to your interests.
✅ Issue reporting – Quickly and easily report problems directly in the app.
✅ News & events – Stay informed about what’s happening in the city.
✅ E-services – Smooth access to municipal services without hassle.
In 2024, the app received a major update with a fresh new interface and improved functionality, making it even more user-friendly and relevant.
The results: Rapid success and satisfied users
The launch was a great success! And a year later, 24000 citizens had downloaded the app, and 50% opted in for personalised push notifications. The app is already regarded as the city’s strongest communication channel.
The future: Continued innovation
“Mitt Västerås” is more than just an app – it’s a digital bridge between the city and its citizens. With continuous improvements and new features on the horizon, the app will keep evolving to create a smarter, more connected, and more engaged city.
Want to experience the smarter Västerås? Download “Mitt Västerås” today from App Store & Google Play!
